Every rug is hand cleaned in our spacious studio. We never use machines and each rug's textiles and colors are thoroughly tested to formulate the appropriate cleaning solution.
Fine Rug Care Services for Everyone
For Home Owners
Your fine area rugs can last for generations if properly cared for. Artisan’s technicians are highly trained, educated and experienced at caring for all types of handmade rugs. We also clean many Karastans and other machine-made pieces. Your rug is a “fine” rug if you like it. Period. This is at the heart of our philosophy.
We don’t just “deliver” your rug to you when we have finished caring for it, we install it your home. We assist homeowners in positioning the rug for maximum impact. We will not leave until you are satisfied with the placement of the rug.
After every project, we send out customer survey cards to monitor our performance. We can proudly report that we have 100% customer satisfaction with our promptness, courtesy, information provided and results.
Many of our clients are serious rug collectors. They return to us again and again for antique rug care because they are pleased with the results. We invite collectors to our studio to discuss our approach to cleaning antique textiles and to watch us work. We love to talk about rugs and we are delighted when a collector brings an interesting piece.
We will be happy to provide references upon request.
For Estate Managers
We respect your job and the trust placed in you by your clients. We know that our work will reflect upon you. We can assure you that every measure will be taken to properly care for your client’s valued rugs, including timely return and absolute discretion. We have a proven, successful track record of working with professionals and we offer courtesy to the trade.